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Solutions / 04 · Operations

AI for operations teams

The weekly numbers compile themselves and stalled work surfaces before a client has to tell you.

Teams we build for

  • Hoyes Michalos
  • Nurse Next Door
  • Fedi
  • UBC Sauder
  • Merchant House Capital
  • Picton Mahoney
  • Campbell Froh May & Rice LLP
  • Barnakl
  • Hungerford
  • Breez

The operations day, drawn twice

The dashed lane is the day by hand. Below it runs the same day on the system, and the dashed node in the middle is a person approving every consequential step before it ships.

FIG. 01

The dashed lane across the top is the Operations day by hand: Export numbers from every system, Reconcile totals in a sheet, Chase status in Slack threads and Build the Monday deck late. Below it, Project tracker, Time tracking and Field service feed the agents, every consequential action waits at your approval, and the approved work lands in Dashboard, Interact and Approvals.

The day by hand

  1. 01Export numbers from every systemhuman
  2. 02Reconcile totals in a sheethuman
  3. 03Chase status in Slack threadshuman
  4. 04Build the Monday deck latehuman

The day on the system

  1. 01Project tracker
  2. 02Time tracking
  3. 03Field service
  4. 04Agents
  5. 05Your approvalhuman
  6. 06Dashboard
  7. 07Interact
  8. 08Approvals
Operations: the day by hand and on the system.REV 2026.08

What the coo is actually dealing with

  1. 01

    The Monday report eats Friday

    Someone exports from every system, pastes into a deck and reconciles the totals by hand. The numbers still get challenged in the meeting.

  2. 02

    Status lives in people's heads

    You find out a job stalled when the client calls. The tracker says green because nobody updated it.

  3. 03

    Onboarding waits on documents

    New clients sit half set up while a coordinator sends yet another reminder. Nobody knows which files are still missing without opening the folder.

  4. 04

    Every tool holds a different truth

    The job tracker, the accounting system and the master spreadsheet disagree. Reconciling them is a standing weekly task with a name attached to it.

  5. 05

    The process lives in one person

    The workflow runs because one person remembers all of it. When they are away, work queues until they are back.

What we build for operations teams

Weekly report builder

Pulls from the job tracker, the books and the time sheets. Drafts the weekly report with every number cited to its source. You approve it in the queue and the dashboard updates.

Reporting →

Exception watcher

Watches every open job for silence. When one sits untouched past its threshold, it lands in chat with the record and the last activity attached.

Reporting →

Document chase agent

Requests what is missing, reminds until it arrives and files it where it belongs. Escalates to a human when reminders stop working.

Client onboarding →

Invoice matching gate

Matches vendor invoices to the quote and the job. Clean matches move on. Mismatches wait in approvals with the difference highlighted.

Custom agents →

Handoff tracker

Records every handoff between teams. Who has the work, since when, and what they are waiting on. Nothing sits in a gap between two owners.

Reporting →

Morning brief agent

Reads overnight activity across your systems and sends each team lead their own brief. Same data, one view per team, ready before standup.

Custom agents →

Built from these systems

Every workflow above is one of these systems, configured for operations teams. Each has its own page, with the pipeline drawn and the line we do not cross written down.

The surface your team runs it from

Drawn in code from the panel you actually get, not a doctored screenshot. Where a real number would sit, the panel shows a label, because numbers on this site have to trace to a source.

Tour the platform

Every dollar of spend traced to the work behind it.

Outcomes delivered

n/a

Cost per outcome

n/a

Value attributed

n/a

Return on spend

n/a

Cost per outcome, drawn from its own copy

The numbers we put in writing

The guarantee, line by line
TermIn writing
The promise5x ROI in 30 days
The baselineSigned before we build
The clockStarts at deployment
If we missWe keep working free

We guarantee 5x ROI inside 30 days of deployment, in writing, measured against a baseline you sign before we build. If the system misses the bar, we keep working for free until it clears.

Read the full terms

Wired into your stack

Reads from

  • QuickBooks
  • monday.com
  • Asana
  • Jira
  • Procore
  • Airtable
  • Google Sheets

Acts in

  • Slack
  • Gmail
  • Outlook
  • DocuSign

Reports to

  • Excel
  • Power BI
  • Looker Studio

The numbers in operations teams

19.2% of Canadian businesses now use AI to produce goods or deliver services, up from 6.1% two years earlier, per Statistics Canada.

Statistics Canada · 2026 · 9,251 business responses from a 21,105 sample, fielded April to May 2026 (Canadian Survey on Business Conditions)

Data analytics is the most common business use of AI in Canada, named by 36.6% of AI-using firms, in the same Statistics Canada survey. Reporting is where adoption starts.

Statistics Canada · 2026 · 9,251 business responses from a 21,105 sample, fielded April to May 2026 (Canadian Survey on Business Conditions)

Canadian small businesses that use generative AI report saving 1.08 hours a day, in CFIB's survey of 1,683 SME owners.

Canadian Federation of Independent Business · 2025 · 1,683 SME owner responses

17.7% of US small businesses were paying for AI tools by the end of 2025, and the newest adopters reached 10% adoption in 6 months, per JPMorganChase Institute.

JPMorganChase Institute · 2026

Run your numbers.

Your operations

4
10
$55

Savings use the low end of our hours-reclaimed range. The math is conservative on purpose.

The math

Cost of manual work / yr$105,600
Recovered / yr$26,400 - $52,800
Hours back / yr480+
Hours back / wk10+

Calculated at the low end of every range.

Every first build is covered in writing: 5x ROI in 30 days. Or we work for free.

Questions, straight answers

Where the system stops

What we will not automate

The escalation call stays yours. Agents can tell you a job has stalled, but deciding to reassign a crew, call the client or eat the delay is human work.

Agents read your systems with scoped credentials, every action is logged, and your data never trains a public model.

Read our full security posture

Three ways to start

Free audit

We map the department and hand back a ranked plan. Yours to keep.

First build

One system, fixed scope, built on your own instance and covered by the guarantee.

Book a call

Fifteen minutes with our team. Bring the bottleneck, leave with an answer.

Start free. Know your number in five days.

A 3 to 5 day audit of your operations, ending in a plan with the ROI math attached. No obligation.

5x ROI in 30 days. Or we work for free.